Privacy Policy

1. Who We Are

Synapse Trade ("we", "us", or "our") provides AI-driven data analysis tools for investors and businesses. This policy applies to information collected through our website, related domains, and any associated services (collectively, the "Services").

2. Information We Collect

We may collect the following categories of information:

Information You Provide

Name, email address, phone number, company name, and any other details you submit through contact forms, demo requests, or account registration.

Automatically Collected Information

IP address, browser type, device information, referring pages, and usage data collected via cookies and similar technologies.

Communications

Records of correspondence when you contact us for support, inquiries, or feedback.

3. How We Use Information

We use collected information to:

• Provide, operate, and maintain our Services
• Respond to inquiries and process demo or contact requests
• Improve our website, features, and user experience
• Send administrative or informational communications
• Detect, prevent, and address technical issues or fraud
• Comply with applicable legal obligations

4. Legal Basis for Processing

Where applicable data protection law requires a legal basis for processing, we rely on one or more of the following: your consent, performance of a contract, compliance with a legal obligation, or our legitimate interests in operating and improving our Services.

5. Cookies and Tracking Technologies

Our website may use cookies and similar tracking technologies to recognize your browser, remember preferences, and analyze site traffic. You can control cookie behavior through your browser settings; disabling cookies may limit certain functionality of the Services.

6. How We Share Information

We do not sell personal information. We may share information with:

• Service providers who perform functions on our behalf, such as hosting, analytics, or communications tools
• Professional advisors, including legal and accounting firms, where necessary
• Authorities or third parties where required by law, regulation, or legal process
• A successor entity in connection with a merger, acquisition, or sale of assets

7. Data Retention

We retain personal information only for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required or permitted by law.

8. Data Security

We implement reasonable technical and organizational measures designed to protect information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

9. International Data Transfers

If we transfer personal information across borders, we take steps intended to ensure that appropriate safeguards are in place, consistent with applicable data protection requirements.

10. Your Rights

Depending on your jurisdiction, you may have rights regarding your personal information, including the right to access, correct, delete, restrict, or object to processing, and the right to data portability. To exercise these rights, please contact us using the details on our Contact page.

11. Children's Privacy

Our Services are not directed to individuals under the age of 18, and we do not knowingly collect personal information from children. If we become aware that we have collected such information, we will take steps to delete it.

12. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for the privacy practices or content of those sites, and we encourage you to review their respective privacy policies.

13. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and where appropriate, we will notify you through the Services or by other means.

14. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please reach out via our Contact page.